I went to see the nice man in the Orange shop. He was actually a nice man, and was very helpful. I said that I wanted to get a new phone, a new plan and free broadband. He said okay and took my mobile number. Then he said, that I couldn’t get the new plan until next month, although I could do the rest now. I said I might as well wait until next month and then do everything at once, especially since I don’t have my MAC number for transferring the broadband. So, I now have a date for my diary: 10th November. As it’s a Friday I may arrange to sod off from work early and go phone shopping. Woo.
[Edit - changed the date to the correct one, I'm a muppet!]